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Support Request Statuses

Posted: May 13th, 2012, 8:29 pm
by Dan
I've prefixed tags on support requests for easy recognition of the status of requests.

[Confirmed] = Request read and confirmed presence of bug
[In-Progress] = Request currently being worked on (used mostly for bugs that require long-term work)
[Resolved] = Request resolved
[Invalid] = Request not valid (reported bug is actually expected behavior)